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Texas Exchange Bank Customer Service:

Should you wish to communicate with a Texas Exchange Bank representative regarding account servicing questions or problems, suspected misuse of accounts, or general customer issues, please contact the bank through one of the means listed below:

By mail: 
Texas Exchange Bank     
P O Box 605
Crowley, TX 76036 

Overnight: 
Texas Exchange Bank     
109 North Crowley Road
Crowley, TX 76036

Main Telephone Number: (817) 297-4331
Toll Free Number: (855) 714-7217
TeleBanc Number: (844) 855-BANK (2265)
Fax Number: (817) 297-9996
E-mail address: customerservice@txexbank.com

To report a lost or stolen Debit or ATM card after bank operating hours, please call 1-800-472-3272.


Or visit one of our Locations:

Crowley Branch

109 North Crowley Road
Crowley, Texas 76036

ATM located in Motor Bank

Fort Worth Branch

301 Commerce Street, Suite 230
Fort Worth, Texas 76102

Telephone Number: (817) 207-0030
Fax Number: (817) 870-9735

Walk Up ATM only; located in building on Second Floor

Administrative Office

301 Commerce Street, Suite 2901
Fort Worth, Texas 76102

Telephone Number: (817) 207-0030
Fax Number: (817) 207-0684

Loan Production Offices

Houston

20333 State Highway 249, Suite 200
Houston, Texas 77070

Telephone Number: (855) 714-7217
Fax Number: (281) 378-8017

 

 

Email Us:

CONTACT US FORM

Send us an e-mail with your questions, comments, or ideas.***

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***IMPORTANT E-MAIL DISCLOSURE***

The bank recognizes E-mail as a simple and cost effective method of communication, however requests and inquiries requiring immediate attention should not be sent via E-mail. Similarly, sensitive personal and account information such as account numbers, passwords, PIN number, or Social Security Numbers should not be sent via E-mail. Because an E-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may E-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.